Find answers fast!
Many of the answers you’re looking for can be found in the Sovos Help Center which features how-to articles, product guides and important tax season information.
Still need help?
Our support team is here for you! However, please reserve phone and email for critical issues. Due to large call volume during filing season, the fastest way to find the answer you’re looking for is via the Help Center.
Email: Submit request
Technical Support Availability
Tax season: January 1 – January 31
Weekday support:
Monday – Friday, 8 a.m. – 7 p.m. CST via LiveChat Online Support and phone
Weekend support hours begin on January 20
Saturday, 10 a.m. – 5 p.m. CST via LiveChat Online Support and phone
Sunday, 10 a.m. – 2 p.m. CST via LiveChat Online Support and phone
Normal hours: February 1 – December 31
Weekday support:
Monday – Friday, 8 a.m. – 7 p.m. CST via LiveChat Online Support and phone